Franklin Consulting has been offering strategic and specialist advice and consultancy
to the higher education community on the implementation and use of learning technologies
for over seven years. It offers expertise in several key areas including:
Process improvement – Many processes at universities are not well understood by all
the people involved in undertaking them. Managers may have an overview, but not
understand all the details, while other staff may have detailed knowledge of their
part of the process without understanding how it all fits together. A review of
a process, such as induction or quality assurance takes around a week and provides
the basis for creating a shared understanding of that process which can lead to improvement
and efficiency savings leading to better services for the user.
Web 2.0 – Web 2.0 is changing the way in which both learning and teaching occur in
formal and informal education. It is also changing the ways in which organisations
relate to their staff, students and customers. Franklin Consulting can offer advice
on the implementation of Web 2.0 technologies in order to support and advance institutional
strategies such as widening participation, student retention and marketing.
Project management – Franklin Consulting has managed many projects over the past
seven years to over £500,000. We ensure that projects are delivered to time and
budget and that we meet, or exceed, the client’s expectations. The high level of
repeat business demonstrating the very level of satisfaction amongst our clients.
Virtual Learning Environments (VLE). - Most universities and colleges are still
not paying enough attention to their selection of VLE. Most universities and colleges
stick with the same VLE for more than five years. Care therefore needs to be given
to selecting a VLE that will both meet current needs but will also offer the educational
opportunities and affordances that are needed over the medium term. Care in selecting
and how they are implemented becomes increasing important as e-learning is increasingly
embedded in the curriculum.
Portals. - Franklin Consulting provides consultancy to the Learning and Teaching
Portal on Managed Learning Environments (MLE) – Tom Franklin was responsible for
JISC's initial work in this area, including setting up the FE MLE programme, and
has provided consultancy.
Standards. - Tom Franklin was responsible for the creation of CETIS (the Centre for
Educational Technology Interoperability Standards), and has been working actively
in the area of metadata standards.